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Contact Us

Make sure to check our Frequently Asked Questions page to see if we may have already answered your question, if not, feel free to contact the helpful professionals at our Orlando resort for further information. We look forward to your upcoming stay!


Cancellation/Refund Info due to Covid-19

Requesting a Refund or Transfer Your Reservation Dates?

You can request a refund on a previously canceled reservation or transfer your deposit to a future date for an additional 5% discount by clicking the “Request Refund/Transfer” button below to complete the request form. Please note: due to the high volume of cancellations, refunds may take up to 8 weeks to process from the date of your cancellation.

Thank you for your understanding and patience.

staySky Suites I-Drive Orlando
7601 Canada Ave.
Orlando, Florida 32819

Phone: 800-228-2027
Temporary Hours: Monday – Saturday 9am-5pm

Hotel Direct
Phone: 407-581-2151 (24 hours)



Get in Touch

We would love to hear from you! Please know we are experiencing higher than normal email and call volumes.  We will try and respond to you as quickly as possible.  If you can try and find the answer to your questions on this website it may save you some time.  Please click here for our most up to date information regarding the coronavirus and how it impacts your stay.

The staff when we checked in were very attentive and we noticed every time someone walked in, or out, they were greeted by name. The staff smiled and genuinely cared and served us. To us, this level of customer service is what every business needs. Well done staySky! The suites are spacious and super clean.

A Google Review from Michael